Data Protection

Hk88 Privacy Policy

Your personal information matters to us. Here is a transparent overview of how hk88 collects, uses, and protects your data.

Last updated: January 2026

How We Protect Your Privacy

Hk88 follows internationally recognised security standards to keep your information safe.

SSL Encryption

All your information and transactions are protected by 256-bit SSL encryption. No third party can ever access your data.

Secure data storage

Your information is stored on secure servers and can only be accessed by authorised personnel when necessary.

Your data is never sold

Hk88 never sells your personal information to third parties. Your data is used solely to provide our services.

Minimum data collection

We only collect information that is essential to providing our services. No unnecessary data is retained.

Your Control

You may request to view, correct, or delete your information at any time.

No spam

Your email or mobile number is never used for unsolicited advertising or spam. We only send service-related messages.

Please note: By using the hk88 platform, you are considered to have read and fully accepted this Privacy Policy.

1 What Information We Collect

Hk88 collects certain personal information to deliver the best gaming experience and maintain platform security. We follow a strict data minimisation policy — only information that is genuinely necessary to provide our services is collected.

Information collected at registration

  • Full name (as shown on national ID)
  • Date of birth (for age verification)
  • Active mobile number
  • Email Address
  • Password (stored in encrypted form)

Information collected during KYC verification

  • Copy of national ID or passport
  • Selfie or live photo (if required)
  • Proof of address (utility bill or bank statement)

Automatically collected information

When you use hk88, certain information is collected automatically:

  • IP Address & Device Information
  • Browser type and language settings
  • Login time and session data
  • Gaming History & Transaction Records
  • Information Collected via Cookies & Tracking Technologies
hk88 never stores your bank card number or PIN directly. For mobile banking transactions, only the reference number is recorded.

2 How your information is used

Hk88 uses your information only for specific, legitimate purposes. Your data is never used for anything unrelated to our services. The exact reasons for data use are outlined below.

Purpose Data used Basis
Account Management Name, mobile number, email address Contractual
Payment Processing Mobile number, transaction records Contractual
Age and identity verification Date of birth, identity document Legal Obligations
Fraud Prevention IP address, device information, game logs Legitimate interest
Service Improvement Gaming behaviour, session information Legitimate interest
Promotional communications Email, mobile (with consent) Consent

If you no longer wish to receive promotional messages, simply let our support team know at any time and we will opt you out.

3 How long your data is retained

Hk88 does not retain your data beyond what is necessary. That said, certain information must be kept for a defined period to meet legal and regulatory obligations.

  • Account Information: For the duration of the account and up to 5 years after closure
  • Transaction records: Minimum 5 years as required by law
  • KYC Documents: Up to 5 years after verification
  • Gaming Logs: Up to 2 years for security purposes
  • Cookie Data: At session end or after a maximum of 1 year

After the specified period, data is automatically deleted or fully anonymized.

4 Sharing your data with third parties

Hk88 never sells your information to third parties. However, limited data may be shared with trusted partners solely for the purpose of operating our services.

When Your Information May Be Shared

  • Payment processors: For verifying transactions with bKash, Nagad, and Rocket
  • Game Providers: Minimum data required to run specific games
  • Security services: Fraud detection and prevention software
  • Legal Authorities: In the case of a court order or lawful investigation

All partners operate under strict confidentiality agreements and may only use your data for the specified purpose. They are not permitted to use or share your information for any other purpose.

hk88 does not share your information with marketing companies or data brokers. Your name and contact details are never sold for advertising purposes.

5 Cookies & Tracking Technologies

Hk88 uses cookies on its website. Cookies are small text files stored in your browser that help the platform remember your preferences.

What Types of Cookies We Use

  • Essential Cookies: Required for login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your language and settings preferences
  • Analytics cookies: To understand platform usage patterns (without identifying individuals)

You can disable functional and analytics cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's performance.

6 Your Rights

As an hk88 user, you have important rights over your own data. We respect these rights and do our best to fulfil them as promptly as possible.

  • Right to access your data: You may request to know what information we hold about you
  • Right to rectification: You may request corrections to any inaccurate or outdated information
  • Right to erasure: You may request deletion of your data beyond what is required by legal obligations
  • Right to restrict processing: You may request that the use of your data be restricted in certain cases
  • Right to withdraw consent: You may withdraw consent to promotional communications at any time
  • Right to Lodge a Complaint: If you are unhappy with how we handle your data, you may raise a complaint with the relevant authority

To exercise any of your rights, please contact our support team. Requests are typically processed within 30 business days.

7 Security measures

Hk88 has implemented industry-leading technical and organisational measures to protect your data. Please note, however, that no platform can guarantee 100% security over the internet.

  • 256-bit SSL/TLS encryption on all data transfers
  • Passwords are secured with bcrypt hashing and can never be read in plain text
  • Two-Factor Authentication (2FA) support
  • Regular security audits and vulnerability testing
  • Automatic alerts and account lock on suspicious login attempts
  • Physical access controls at data centers

Please stay vigilant on your end — use a strong password, never share it with anyone, and contact us immediately if you notice anything suspicious.

8 Protection of minors

Hk88 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child is using hk88, please contact our support team immediately. We will take prompt action.

9 Privacy Policy Updates

Hk88 may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered email or through a platform notification.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

The latest version of this Privacy Policy is always available at hk88.vu/privacy-policy at the address provided.

10 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact our support team. We are always here to help.

  • Email: [email protected]
  • Response time: Usually within 24–48 hours
  • Live chat: 24/7 Support available

For formal data protection requests, including "Data Privacy Request" in the subject line helps us process your request faster.

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